Cancellation and Refund Policy

Thank you for shopping at Woodotale Furniture Makers Pvt Ltd. We appreciate your business and want to ensure your satisfaction with our products and services. Please read our cancellation and refund policy carefully before making a purchase.

Order Cancellation:

Cancellation Period: You may cancel your order within 7 days from the time of purchase.

Cancellation Process: To cancel your order, please contact our customer support team at +91 89811 10827. Provide your order number and relevant details for a swift cancellation process.

Cancellation Fees: Orders canceled within the specified cancellation period will not incur any cancellation fees. However, orders canceled after the specified period may be subject to a cancellation fee of 10% of the total order value.

Refund Policy:

Refund Eligibility: Refunds will be issued for eligible cancellations within the specified cancellation period. To be eligible for a refund, the item must be in its original condition, unused, and in the original packaging.

Refund Process: Once your cancellation is approved, we will initiate a refund to your original method of payment. Please allow 7 business days for the refund to be processed.

Non-Refundable Items: Certain items, such as personalized or custom-made furniture, may not be eligible for a refund. Please check the product description or contact our customer support for clarification before placing an order.

Return Shipping: If applicable, you may be responsible for return shipping costs. Please contact our customer support for instructions on returning items.

Damaged or Defective Items:

Reporting Damages: If you receive a damaged or defective item, please report it to our customer support team within 1 days of receiving the product.

Replacement or Refund: We will work to either replace the damaged or defective item or issue a refund, based on your preference.

Exchange Policy:

We do not currently offer exchanges. If you wish to exchange an item, please follow the cancellation and refund process for the unwanted item and place a new order for the desired item.

Contact Information:

If you have any questions about our cancellation and refund policy, please contact us at:

Woodotale Furniture Makers Pvt Ltd
info@woodotale.com
+91 89811 10827

We reserve the right to update and revise this cancellation and refund policy at any time. Please review our policies periodically for changes.

Thank you for choosing Woodotale Furniture Makers Pvt Ltd. We appreciate your trust in our products and services.

Sincerely,

Woodotale Furniture Makers Pvt Ltd
Thuba Chowrangee, Near Taki Gopal Mandir, North 24 Parganas, West Bengal, 743429
https://www.woodotale.com/
info@woodotale.com
+91 89811 10827